Sanitary Sewer
Please contact the Village Hall at 630-897-8228 FIRST, if your residence experiences a sanitary sewer back-up. The Public Works Department will check the main sewer line to your home for any problems or blockages, prior to residents calling a plumber. If a sewer back-up occurs after regular business hours (Mon. – Fri. 8:00 a.m. to 4:30 p.m.) contact the North Aurora Police Department at 630-897-8705 to have the on-call Public Works employee(s) paged to check out the sewer.
Street Lights
To report streetlight outages, please note if the streetlight pole is wood, these streetlights are repaired by Com-Ed and the outage can be reported to Com-Ed at 1-800-334-7661. Streetlights that are on metal or concrete poles are repaired by the Village of North Aurora at 630-897-8228. Please call to report an outage as soon as possible, so the outage can be added to the list. Streetlight repairs are done when there are a number of reported outages in any one area.
Sump Pump
Sump pump discharge shall be directly connected to the public underground storm sewer system. If the public storm sewer system for connection is not available the sump can be discharge at grade with the location approved by the Public Works Director or designee.
Overhead Sewer Grant Program Application
This program is designed to help eligible residents offset the cost of plumbing improvements needed to prevent future flooding associated with sanitary sewer back-ups..
Mosquito Abatement
The Village of North Aurora contracts with Clarke Mosquito for our Mosquito Abatement Program. Clarke employees conduct ongoing inspections to determine larval activity with the following applications.
- Helicopter pre-hatch treatments of historical breeding areas are scheduled for late May, late June and late July as needed when mosquito larvae is present and usually between 8 a.m. to noon.
- Catch Basins are treated April & August with tablets that dissolve over 3-4 months in the water.
- Community wide truck spraying occurs monthly May 15th–Sept. 15th when temperatures are above 50 degrees. Spraying will not be done when raining. The river is treated during this time with a truck spraying right up to the river and over the body of water.
- Ponds or standing water sites are inspected and treated 9 times throughout the season.
Please call the Clarke Mosquito Hotline or use the portal clarkeportal.com for any of the following information: To report high volume of mosquito activity; to request information for when areas of the Village was last sprayed; to report stagnant water; and/or to add your phone number to an automatic call notification list for when trucks will be spraying in your area.
Clarke Mosquito Hotline
1-800-942-2555
Clark Mosquito Website
Pesticide Application NOtification Requirements
Village of North Aurora residents should be aware of new state regulations regarding pesticide applications on public rights-of-way that took effect January 1, 2025. Under Public Act 103-0976 (The Pesticide Application on Rights-of-Way Notification Act), we are implementing enhanced notification procedures to keep our community informed about pesticide applications.
New Notification Requirements for Public Act 103-0976
As of January 1, 2025, Village of North Aurora must provide written notice at least 24 hours before any pesticide application to public rights-of-way, including:
- Roadways and road shoulders
- Sidewalks and walking paths
- Utility corridors
- Storm sewers and drainage areas
- Other public infrastructure areas
Day of Service Notifications
Please note that our current Day of Service notification service provided by our mosquito services provider, Clarke, will continue to be supported. This additional communication tool is not related to this new regulation compliance, but it is an existing resource Clarke utilizes to provide timely updates about upcoming applications tied to our mosquito population monitoring services. You can visit to www.clarkeportal.com/hotline to register for this service at any time.
2025 Application Schedule
- Location: Within Village of North Aurora boundaries
- Season: May 1st – October 15th, 2025
- Larvicide Time of Application: Between dawn to dusk
- Adulticide Time of Application: Between dusk to dawn
- Purpose: Mosquito control and disease outbreak prevention
Larvicide Products Being Used
We utilize EPA-registered products approved for residential areas:
- Natular® G Mosquito Larvicide Granule (OMRI-listed)
- 0.5% Spinosad (a mixture of Spinosyn A and Spinosyn D)
- Labeled Application Rate: Apply at a rate of 3.5 to 9.0 lbs per acre
- Natular® G30 Mosquito Larvicide / Extended-Release Granule (OMRI-listed)
- 2.5% Spinosad (a mixture of Spinosyn A and Spinosyn D)
- Labeled Application Rate: Apply at a rate of 5.0 to 20.0 lbs per acre
We may also use Natular WSP or Natular XRT in local catch basins. Catch basin applications are exempt from notification, but for transparency we are providing notice of their use.
Adulticide Products Being Used
We utilize EPA-registered products approved for residential areas:
- Biomist® 3+15 ULV (for routine Adult Mosquito Control applications)
- 3.0% Permethrin ((3-phenoxyphenyl) methyl (+/-) cis, trans3-(2,2-dichlorethenyl)-2,2-dimethyl cyclopropanecarboxylate)
- 15% Piperonyl Butoxide
- Labeled Application Rate: Apply undiluted at a rate of 0.51 to 2.88 fl oz per acre
- 2. Duet® Dual-Action Adulticide (alternate product for Adult Mosquito Control applications)]
- 1.0% Prallethrin ((RS)-2-methyl-4-oxo-3-(2-propynyl) cyclopent2-enyl-(1RS)-cis, trans-chrysanthemate)
- 5.0% Sumithrin®
- 5.0% Piperonyl Butoxide
- Labeled Application Rate: Apply undiluted at a rate of 0.43 to 1.28 fl oz per acre
Public Safety
These EPA-registered mosquito larvicides and adulticides can be safely applied in residential areas. Residents may remain outside during application, as there are no special safety precautions required according to the product labels.
Emergency Exceptions
Please note that in certain emergency situations, such as disease threats or natural disaster recovery efforts, advance notice requirements may be waived. This includes responses to:
- Disease-causing agents in mosquito populations
- Mosquito-borne diseases affecting humans or animals
- Natural disaster recovery situations
Contact Information
For questions or concerns: Clarke Customer Care (Chicagoland area): 1-800-942-2555
To report pesticide misuse, contact the IL Dept of Agriculture, Bureau of Environmental Programs
- Phone: (800) 641-3934 or (217) 785-2427
- Website: https://agr.illinois.gov/pesticides.html
The Village of North Aurora remains dedicated to maintaining effective mosquito control while ensuring transparent communication with our residents. We appreciate your attention to this important update.
Right of Way Permits
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ADDITIONAL LINKS
