Frequently Asked Questions
When is garbage pick-up, where do I get recycle bins, & how many stickers do large items require?
Garbage pick-up for the entire Village takes place on Fridays, starting at 7:00 am. Waste Management provides a wheeled recycling cart to all North Aurora residences. This cart is intended to stay with the residence it was provided to. For more recycling information please see the Waste Management information on the "Our Community" page of the Village’s website or call Waste Management at (800) 796-9696. Large trash items up to 50 lbs. require one (1) garbage sticker and any large items over 50 lbs. will require four (4) garbage stickers. Please remember that per Village ordinance, all refuse containers are not allowed at the street corner prior to 3:00 p.m. the evening preceding pick-up (Thursday evening). Refuse in containers must be covered at all times with a secure lid, or be within a secure plastic/paper bag.
Where can I purchase garbage stickers?
Please Visit see the Community page of this website: http://northaurora.org/community.aspx or call the North Aurora Village Hall at 630-897-8228.
Where can I drop off hazardous waste?
Hazardous waste can be dropped off at the Naperville Household Hazardous Waste Facility located at 156 Fort Hill Drive, Naperville, IL. Phone No. 630-420-6095. Hours of Operation: Saturdays and Sundays from 9:00 a.m. to 2:00 p.m. excluding holidays. For more information, please visit their website at: https://www.naperville.il.us/services/garbage-and-recycling/household-hazardous-waste-facility/.
Where can I drop of my electronics recycling, including televisions?
Kane County Electronic Recycling has been reinstated. The Kane County Electronics Recycling Program is due to restart in September, after a temporary hiatus. The newly instated program will include three daily drop-offs throughout the county, as well as the reopening of the one-day collection events in St. Charles. For more information on the updated Kane County Electronic Recycling Program click the following link: Kane County Recycling
Cost for TVs and monitors - There will be a fee for TVs and computer monitors – both tube and flat screen - across the board for all drop-off locations and the event. The fee will be $25 for screens 20 inches and under (measured diagonally) and $35 for screens 21 inches and over. The great news is that all other acceptable electronic items can be dropped off for free.
For more information on all Kane County Recycling, including hazardous waste, electronics ann more, visit the County's websit: Kane County Recycling Website
If I am having a garage sale do I need a permit, and where can I put my signs?
A permit is not required for garage sales. However, garage sale signs may only be placed on the private property hosting the sale. Signs are not allowed on entrance corners of subdivisions, parkways, etc.
Why is there a Sewer Maintenance Fee on my water bill?
The sewer maintenance fee is paid to the Village to maintain the Village’s sewer lines. This maintenance fee is different from the Fox Metro sewer bill which is billed to residents for the treatment of sewer water.
What watering restrictions does the Village of North Aurora have?
Watering Restrictions in North Aurora are as follows: Watering is allowed only between the hours of 6:00 a.m. and 9:00 a.m. and between the hours of 6:00 p.m. and 9:00 p.m. with the following restrictions; ONLY properties with even numbered street addresses may use water for restricted watering purposes on even-numbered days of the month only; and ONLY properties with odd-numbered street addresses may use water for restricted watering purposes on odd-numbered days of the month. Please contact the Water Department at 630-897-8228, ext. 223 with questions or concerns.
Why hasn’t my street been plowed yet?
The Village prioritizes plowing based on road usage. Primary streets and collector streets are plowed first, secondary streets are next, and cul-de-sacs are plowed last.
Where do I pay my property tax bill?
The Kane County Treasurers Office collects all tax payments at 719 South Batavia Avenue, Geneva, IL. You can expect to receive your property tax bill by the second week of May. The first installment is due by June 1st in order to avoid penalty, while the second installment is due September 1st.
Where can I register to vote?
You can register to vote at the Village Hall, the Kane County Voters Registration Office, and the Messenger Public Library.
Do I have to register my pet with the Village?
No, please see your vet for paperwork on registering with Kane County. The Village does not have a separate license.
What areas of the Village have been recently sprayed for mosquitoes and/or who can I call to have my neighborhood sprayed for mosquitoes?
To report on troublesome mosquito areas, or to find out when the Village was recently sprayed for mosquitoes, call the Clarke Mosquito Hotline at 1-800-942-2555.
When are Spring and Fall Clean-up Days?
The Village's current contract with Waste Management provides for a two-day spring clean-up event and a two-day fall clean-up event. The two day clean-up events will be Friday, west of the river and Saturday, east of the river. The actual dates for Spring and Fall Clean-up Days will change from year to year, so please check the Village Newsletter (which is mailed with your water bill every two months) and also check the Community page of the Village’s website at: http://northaurora.org/community.aspx for the annual dates and Waste Management Guidelines. Regular garbage and yard waste will be picked up the same day as your clean-up day, and will require stickers as usual. All other items, large or small, will be removed for free with no sticker required, on the free Spring and Fall clean-up days. The following requirements should be followed when preparing for the free clean-up days:
Items for disposal must be contained in either cans or bags (up to 32 gallon capacity) not exceeding 50 pounds, or tied in bundles 4’x2’ not exceeding 50 pounds in weight. Bulk items such as sofas or tables are exempt from the weight limit regulation on clean-up day. Items not properly prepared will not be picked up, and will require a sticker for the next regularly scheduled collection day.
Answers to these questions and more information can also be found throughout the Village’s website at http://northaurora.org or by contacting the North Aurora Village Hall at 630-897-8228.