Kane County Human Services Information and Referral Hotline
Kane County has created a Human Services Information and Referral Hotline for Kane County Residents.
Dial 2-1-1 to get help with food, clothing, shelter, counseling, senior services, substance abuse, domestic violence, employment, transportation, legal assistance and other issues that Kane County residents may be facing. The call is free and confidential with help available in a variety of languages.
Waste Management Spring Clean-up
Spring Clean-Up -- Friday, May 17 - West Side of Fox River and Saturday, May 18 - East side of Fox river
Waste Management will provide a free Spring and Fall Clean-up this year, and residents should note that the clean-up will be a two day pick-up based on whether your residence is located on the west side or east side of the Fox river.
Please note that the two-day pickup will include both clean-up, bulk items as well as regular trash (stickers required) being picked up on Friday, May 17 for all residents WEST of the river, and Saturday, May 18 for all residents EAST of the river.
The Free Clean-up provides an opportunity for residents to clean out basements and attics and dispose of bulk items free of charge. Please be aware that all regular household trash and yardwaste will require stickers as usual
North Aurora Named Tree City U.S.A.
The Arbor Day Foundation has named North Aurora a 2018 Tree City U.S.A. and awarded us a Growth Award in honor of our commitment to effective urban forest management, environmental improvement and higher level tree care. North Aurora achieved this recognition by meeting the program's requirements, including a Proclamation and observance of Arbor Day in North Aurora.
North Aurora is proud to be named a Tree City U.S.A. and wants to remind the community of the many benefits that trees provide. Trees improve the visual appeal of a neighborhood, increase property values, reduce home cooling costs, remove air pollutants and provide a habitat for wildlife, among may other benefits.
Census Bureau Job Fair - Messenger Library
U.S. Census Bureau To Host A Job Fair at North Aurora Public Library in March, April and May.
The U.S. Census Bureau will be hosting a hiring job fairs for the upcoming 2020 U.S. Census at the Messenger Public Library North Aurora (113 Oak St. North Aurora) on the following dates and times:
Wednesday, March 20th, 1:00 pm to 4pm
Monday, April 15th, 9:30 am to 11:30 am
Saturday, May 18th, 10:00 am to 12:00 noon
A Census representative will be available to answer questions and help with online applications. The Library will have laptops available allowing job seekers to apply online for positions.
The average salary for Census position is $ 19 per hour, flexible hours, many different jobs. Bi-lingual is desirable, but not necessary. Students in 12th grade and graduating this Spring and College students can apply.
For more information visit the U.S. Census Bureau website at www.2020census.gov/jobs or call 1-855-562-2020.
Waste Management Reminds Residents to Recycle Right - Recycle Often
Waste Management wants to remind residents to Recycle Right, Recycle Often - by clicking this link residents can find helpful information on the proper way to recycle items and to make recycling sustainable for future generations.
Certain items, such as plastic bags, food residue on items (such as pizza boxes), or styrofoam cups/containers can contaminate the recycling process, or ruin the entire load. It may seem like such a small detail – a wrong item in the recycling bin – but it represents a global problem that’s preventing thousands of tons of recyclables from ever seeing a second life.
Please do your part and recycle properly to be sure your recycled items can be re-used.
Local Business Directory - Free listing for local Businesses in North Aurora
Just a reminder to our local North Aurora businesses: the Village of North Aurora has a Local Business Directory listing on our website. Local businesses can provide contact information and a link to their business website to be posted free on this Village Business Directory.
Please contact the Village at 630-897-8228 ext. 224 for further information on getting your business posted on the directory. It's a free service and provides an opportunity for your business to be advertised free to our residents.
Check out the Village's Business Directory here: http://northaurora.org/residents/business-directory.aspx
Waste Management Holiday Pick-up Information
Waste Management Recognized Holidays - In the event that any of the following holidays fall on a weekday, all refuse, yard-waste, and recyclable collections services on that day, and for the remainder of that week, shall be delayed one day after the recognized holiday. This will generally result in trash collection on Saturday for your regular Friday pick-up.
The following are the Waste Management RECOGNIZED HOLIDAYS that will affect trash pick-up:
New Years Day 1/1/2019 - Trash pick-up Satruday Jan. 5
Memorial Day 5/27/2019 - Trash pick-up Saturday June 1
Independence Day 7/4/2019 - Trash pick-up Saturday July 6
Labor Day 9/2/2019 - Trash pick-up Saturday Sept. 7
Thanksgiving Day 11/28/2019 - Trash pick up Saturday Nov. 30
Christmas Day 12/25/2019 - Trash pick up Saturday Dec. 28
All other holidays such as Martin Luther King Day, Presidents Day, Columbus Day, or Veterans Day WILL NOT affect your regular Friday trash pick-up.
North Aurora Electric Aggregation Program Update
North Aurora Electric Aggregation Program Update
The Village’s electricity aggregation program was recently renewed for the period of October 2018-October 2019. At the time the decision was made to continue the aggregation program at a fixed rate of 7.72 cents/kWh, the Village was comparing that fixed rate to ComEd’s estimated comparable rate of 7.76 cents/kWh for the same time period. The ComEd rate to compare was based on a blended rate of the Illinois Commerce Commission’s published ComEd rate for the period of October 2018 through May 2019 (7.941 cents/kWh) and an estimated rate for June 2019 through September 2019 based on this year’s summer ComEd rate (7.395 cents/kWh).
The Village has since been informed that the current ComEd rate was recently reset BELOW our aggregation program rate to 7.29¢ for October 2018 through May 2019. ComEd’s rate was unexpectedly lowered due a settlement between the Illinois Commerce Commission and the Federal Regulatory Commission regarding electricity transmission costs.
Due to ComEd’s reduced rate of 7.29¢ the Village of North Aurora recommends that residents consider switching their account back to ComEd to realize this more favorable pricing. As the Village has negotiated a fixed rate for a one year contract with Dynegy, the Village’s rate can not change to reflect the reduced rate.
Residents are encouraged to return to the lower ComEd rate of 7.29¢, with no early termination fee. To do so, please call Dynegy Energy at 844-351-7691.
For any questions or concerns, please contact Bill Hannah, Finance Director at 630-897-8228, ext. 225.
Veteran's Memorial Commemorative Bricks
The Village of North Aurora Veterans Memorial located at Farview Dr. and Willow Way has room for additional engraved commemorative bricks!
For anyone looking to commemorate or memorialize a friend or family member, Memorial Bricks are available for $75 for one, or $125 for two, with an option to include an engraving of the American flag. Click the link for a copy of the Memorial Brick Order Form and submit the completed form with a check payable to the Village of North Aurora.
Memorial Brick Order Form
What can YOU do to prevent Storm Water Pollution?
Help Reduce Storm Water Pollution - Water pollution prevention and control measures are critical to improving water quality and reducing the need for costly wastewater and drinking water treatment. Because water pollution can come from many different sources, a variety of pollution prevention and control measures are needed.
Storm water runoff occurs when precipitation from rain or snowmelt flows over impervious surfaces such as driveways, sidewalks and streets, which prevents the runoff from soaking into the ground. Storm water runoff can pick up debris, chemicals, dirt and other pollutants and flow into the storm sewer system or directly into lakes, rivers, ponds and wetlands. When the water in our rivers, lakes, and oceans becomes polluted, the effects can be far reaching. It can endanger wildlife, make our drinking water unsafe and threaten the waters where we swim and fish.
In an attempt to educate the community on ways to prevent the potential for storm water pollution, we ask that residents be aware of the direct links between land activities and storm water/rainfall and snow melt runoff that drains into storm drains and ends up in our rivers and streams.
The following tips can help prevent storm water pollution of our rivers and streams:
• Keep litter, pet wastes, leaves and debris out of street gutters and storm drains—these outlets drain directly to lake, streams, rivers and wetlands.
• Apply lawn and garden chemicals sparingly and according to directions.
• Dispose of used oil, antifreeze, paints and other household chemicals properly—not in storm sewers or drains.
• Clean up spilled brake fluid, oil, grease and antifreeze. Do not hose them into the street where they can eventually reach local streams and lakes.
• Control soil erosion on your property by planting ground cover and stabilizing erosion-prone areas.
• Have your septic system inspected and pumped, at a minimum every three to five years, so that it operates properly.
• Purchase household detergents and cleaners that are low in phosphorous to reduce the amount of nutrients discharged into our lakes, streams and coastal waters.
Please do your part to eliminate storm water pollution. For more information on hazardous waste disposal and pollution prevention, please call Kane County at 630-208-5118.
State of the Village Address - Video
The Village of North Aurora recently held our State of the Village Address at Oak Street Restaurant on March 14th, hosted by the Aurora Regional Chamber of Commerce.
Check out the Video on our YouTube Channel to watch Mayor Berman's addres and see what's been happening in North Aurora this past year and where we are headed in the future.
YouTube Link: https://www.youtube.com/watch?v=fMkeYokjaGo
Mutual Ground - Break the Cycle of Domestic Violence and Abuse
Mutual Ground in Aurora is a safe place where people come together to break the cycle of domestic violence and sexual abuse. Mutual Ground answers almost 2,000 calls for help each and every month with 24-hour hotlines staffed by trained Mutual Ground Crisis Intervention Advocates. As one of the oldest and largest domestic violence and sexual assault service agencies in the state of Illinois, Mutual Ground is the place where the healing begins. Located in Aurora, Illinois, Mutual Ground serves the Greater Aurora area, Southern Kane and all of Kendall County.
Mutual Ground provides help to victims of domestic violence and sexual assault free of charge, with support from grants, churches, civic groups, corporate and individual donors. Their services include an emergency shelter along with all of the tools, support and services victims will need for the healing to begin.
Mutual Ground also welcomes the valuable contribution of volunteers. We are flexible in terms of time commitment, requesting part-time, seasonal and full-time help.
Additionally, Mutual Ground also provides prevention and awareness programs for the community that can save families and lives. Are you looking for a speaker for your community group? Mutual Ground prevention programs promote awareness and are often an important first step in breaking the cycle of domestic violence and sexual abuse.
If you know of someone who may be in need assistance, if you are looking to volunteer or if you want to schedule a program for your community group to learn awareness and prevention, please contact Mutual Ground by calling 630-897-0084 or visit their website: http://www.mutualground.org.
Residential burglar alarm registration
The Police Department reminds all residents who have home burglar alarm systems to please complete an alarm registration form before January 1st, 2018. If you have any questions about alarm registration, please contact the Police Department Records section at 630-897-8705. Registration Form
Purchase Exchange Location - North Aurora Police Dept.
New Purchase Exchange Location
The parking lot of the North Aurora Police Department is now a purchase exchange location.
A parking space in front of the station, located at 200 S. Lincolnway, on the northwest corner of Rt. 31 & Airport Rd., has been designated as a “Purchase Exchange Location” to give residents a safe location to complete internet sales. The area is well-lit at night and recorded by surveillance cameras 24 hours per day. A sign has been posted to mark the location.
“The North Aurora police want to make a safe and secure place for people to exchange purchases,” said Chief of Police David Fisher. “The parking lot of the police department is a safe location to do so, as police are in and out of the building and the lot is under constant video surveillance,” he said.
The exchange location is available 24 hours per day, seven days per week on a first come, first served basis, though officers won’t be monitoring it in real time. If someone needs assistance, people should ask for an officer at the front desk or use the call box located inside the front entrance to reach dispatch. Call 911 if there is an emergency. Police recommend people use the exchange location during daylight hours.
The North Aurora Police Department recommends using our purchase exchange location whenever you have to meet a stranger to complete a sale. Don’t go alone and don’t go to someone’s home or invite them to yours.
North Aurora Crisis Intervention Team
The North Aurora Police Department has established a Crisis Intervention Team (CIT), which is comprised of officers who have received specialized training to improve responses to people that are mentally challenged, have special needs, or who are in crisis. The team members will take a primary role in responding to calls that involve persons in a crisis situation.
These officers have each received 40 hours of intensive CIT training through the Illinois Law Enforcement Training and Standards Board (ILETSB) on recognizing and addressing individuals in the community who have a mental illness, special needs, or behavioral disability, which will allow them to better assist community members through de-escalation of crisis situations, referrals to counselling agencies or medical providers, and improved communication.
The national CIT training curriculum was developed by the National Alliance on Mental Illness (NAMI), the University of Memphis CIT Center, CIT International, and the International Association of Chiefs of Police. According to NAMI, CIT “teaches a new set of skills . . . the words, approach and body language that convince a person to get help, or defuse a potentially violent encounter.”
The North Aurora Police Department Crisis Intervention Team aims to provide improved services for the mentally challenged & special needs communities by learning about them - for instance, what upsets them, what calms them down, what to say, and what not to say - and providing this information to officers responding to a crisis so that they can use it to de-escalate the situation safely for all involved.
If you or someone you know is suffering from mental illness, or has special needs please contact the North Aurora Police Department at (630) 897-8705 and ask to speak with a CIT officer so they may further explain the services that the team can provide.
Kane County Hoarding Task Force - Information and Assistance
What is hoarding?
"Hoarding is a complex disorder that is made up of three connected problems: 1) collecting too many items, 2) difficulty getting rid of items, and 3) problems with organization. These problems can lead to significant amounts of clutter which can severely limit the use of living spaces, pose safety and/or health risks, and result in significant distress and/or impairment in day-to-day living." - International OCD Foundation
North Aurora is a member of the Kane County Hoarding Task Force, which provides individuals, agencies, and organizations with the tools to help with this issue and aims to serve as a clearinghouse of hoarding information and resources in Kane County, Illinois.
The Kane County Hoarding Task Force was formed in 2014 to create a holistic approach to dealing with hoarding situations in Kane County. Member agencies work together to address all aspects of care, including mental health, senior services, animal control, cleanup and prevention of recidivism.
If you or someone you know needs help with a hoarding situation or would like more information on resources, Please click on the link at http://www.kchoarding.org/ for information and connections for help with the following:
• Animal Welfare Representatives
• Financial Services
• Government Agencies
• Human Service Agencies
North Aurora - Municipal Task Force Contact
North Aurora Police Dept
Ofc. Robyn Stecklein
Overweight / Oversize Permits
Starting April 1st, 2017 the Village of North Aurora will be changing the way we process our overweight/oversize permits. We will be using an online-based permitting system via the website, www.oxcartpermits.com. Once the software is implemented, the older system of processing permits (via fax and/or email) will be discontinued. Any of the old permitting forms submitted after that time will not be accepted and/or approved.
Any company wanting to apply for an overweight/oversize permit in the Village of North Aurora will have to use the Oxcart permitting software. Registration is easy and can be completed on the Oxcart website under the Trucking login/sign up link https://www.oxcartpermits.com/user/trucking. Once registered, companies will then be able to reap the benefits of the following via Oxcart:
• Access a simple to use online interface for requesting local permits
• Paperless permits downloadable to your computer or any mobile device
• Eliminate tedious paper processes, faxing and phone calls
• Speed the process of permit approvals
• Features an online, interactive mapping solution to assist in route selection
• Online permit approvals pushed to your email inbox
• Provide an easy, online payment system (Credit Card Only – see below)
Processing and Credit Card Fees
In addition to the Village of North Aurora permit fees, Oxcart will require a nominal processing fee for each permit. Oxcart will also assess a credit card fee for each permit processed. Those charges are as follows:
• Visa, MasterCard, Discover, American Express and Diner’s Club – 2.9% of total permitting fee (permit & processing fee combined)
• Plus a $.30 transaction fee for ALL permits
If you have any questions, please contact Sgt. Daniel Cyko or a Records Specialist at the North Aurora Police Department by calling 630-897-8705 or sending an email to firstname.lastname@example.org.