Village of North Aurora | Crossroads on the Fox

Latest News


Nicor Meter Modernization coming soon to your neighborhood

Nicor Gas has informed the Village that it will be installing a small, two-way communication device on the existing natural gas meter at various homes in the Village. Please note, the meters are not being replaced. The new device will be added to the meter, and will automate the meter reading process by collecting natural gas usage information and securely send it to Nicor. This process will help eliminate estimated bills.

Residents do not have to be home for the installation, as long as there is nothing blocking safe access to the gas meter. If you have an indoor meter, you will be contacted to schedule an appointment.

Please note, all Nicor field employees working on this installation project in North Aurora will be wearing a Nicor company uniform and will provide Nicor company identification.
Click the link for a list of Frequently Asked Questions (FAQs) which will answer any questions you may have. For further information please call 888-642-6748 or visit

For a list of addresses in North Aurora that are scheduled for this meter modernization program, please click this link: Meter Modernization.

Residents Are Reminded - NO PARKING ON STREETS after 2 Inches of Snow

The Village of North Aurora strives to get our roads cleared of snow and ice as quickly and safely as possible, as time and weather permits.  Cars parked on the streets can impede the process.  The Village would like to remind residents that per Village code, it is illegal to park on Village streets after a snowfall of 2 inches or more. Parking cars in your driveway or garage (rather than parking on the street) will allow Village snowplows to complete their routes as quickly and safely as possible and will ensure that the entire street gets cleared of snow.

It is also illegal for snow to be dumped, shoveled, or blown into the road, as this delays the snow removal process and can cause dangerous situations. Please be sure your mailboxes are installed properly and also remove any portable basketball poles from the curbside to avoid damage by Village snowplows.

Thank you for doing your part to help keep our roads cleared and safe during snow and ice events. 


Village Code - Parking during or after a snowfall

Citizens Police Academy

Check out the interview with Officer Robyn Stecklein and Fox Valley In Focus - discussing the upcoming Citizen's Police Academy in North Aurora. Watch the video then contact Officer Stecklein to register for the Citizen's Police Academy Program!  YouTube Interview with Officer Stecklein

The North Aurora Police Department is offering a Citizens Police Academy, an educational program designed to give participants a better understanding of how the North Aurora Police Department operates. The program runs from February 21 through April 25, 2018.

Classes begin on Wednesday, February 21st and will be held on Wednesday evenings from 6:00 p.m. until 8:30 p.m. There will be 10 classes and the last class will be held on April 25th. The class is free of charge and open to those who live, work, or own property in North Aurora.

Applications may be picked up at the North Aurora Police Department lobby Monday through Friday, 7:00 a.m. to 10:00 p.m. Applications can also be downloaded at Questions about the Citizens Police Academy can be directed to Officer Robyn Stecklein at (630) 906-8146 or

North Aurora Police Offering Citizens Police Academy

Do you watch any of the cop drama and reality shows that are popular on television these days? Have you ever wondered what it’s like to be a police officer, detective, or crime scene technician? Now is your chance to find out what is real and what is made up for television!

The North Aurora Police Department is offering a Citizens Police Academy, an educational program designed to give participants a better understanding of how the North Aurora Police Department operates. The program runs from February 21 through April 25, 2018.

The course will be an informative overview of the fundamentals of police work and will be taught by North Aurora Police officers representing various areas of expertise within our organization. Course topics will cover various aspects of police work and existing police knowledge, including:

• Criminal investigations
• Traffic enforcement
• Crime scene processing
• Criminal law
• Use of force
• Driving under the influence

In addition, participants will be able to experience simulated traffic stops and simulated firearms training exercises.
The program is designed to forge a stronger partnership between citizens and the police department and ultimately assist in the reduction of crime through deeper community participation in community policing.

Classes begin on Wednesday, February 21st and will be held on Wednesday evenings from 6:00 p.m. until 8:30 p.m. There will be 10 classes and the last class will be held on April 25th. The class is free of charge and open to those who live, work, or own property in North Aurora.

Applications may be picked up at the North Aurora Police Department lobby Monday through Friday, 7:00 a.m. to 10:00 p.m. Applications can also be downloaded at Questions about the Citizens Police Academy can be directed to Officer Robyn Stecklein at (630) 906-8146 or


Mutual Ground - Break the Cycle of Domestic Violence and Abuse

Mutual Ground in Aurora is a safe place where people come together to break the cycle of domestic violence and sexual abuse. Mutual Ground answers almost 2,000 calls for help each and every month with 24-hour hotlines staffed by trained Mutual Ground Crisis Intervention Advocates. As one of the oldest and largest domestic violence and sexual assault service agencies in the state of Illinois, Mutual Ground is the place where the healing begins. Located in Aurora, Illinois, Mutual Ground serves the Greater Aurora area, Southern Kane and all of Kendall County.

Mutual Ground provides help to victims of domestic violence and sexual assault free of charge, with support from grants, churches, civic groups, corporate and individual donors. Their services include an emergency shelter along with all of the tools, support and services victims will need for the healing to begin.

Mutual Ground also welcomes the valuable contribution of volunteers. We are flexible in terms of time commitment, requesting part-time, seasonal and full-time help.
Additionally, Mutual Ground also provides prevention and awareness programs for the community that can save families and lives. Are you looking for a speaker for your community group? Mutual Ground prevention programs promote awareness and are often an important first step in breaking the cycle of domestic violence and sexual abuse.

If you know of someone who may be in need assistance, if you are looking to volunteer or if you want to schedule a program for your community group to learn awareness and prevention, please contact Mutual Ground by calling 630-897-0084 or visit their website:

Frigid Temperatures and Frozen Water Lines

The North Aurora Water Division responded to numerous calls of frozen water lines and damaged meters over the last several weeks. Residents and business owners need to be cautious and take steps to avoid their water lines from freezing during these extreme temperatures.

Some homes in the village have their water meters in the garage, crawl space or in close proximity of an outside wall. Some townhome developments were built with a “meter closet” which contain all the meters for each owner/occupant of that building. In many cases during these extremely cold temperatures and wind chills, these closets do not stay warm enough to keep the pipes/meters from freezing.

Residents and business owners should always keep the thermostat set the same during both the daytime and night. Open cabinet doors to allow heat to get to pipes under sinks (especially if it is on an outside wall). Seal air leaks coming into your home near any water pipes with caulk or insulation. Insulate pipes near any source of cold air coming into your home. If your pipes are susceptible to freezing you should leave water moving through the pipes by letting a faucet drip or trickle slightly. Moving water helps prevent pipes and meters from freezing.

Do not leave your garden hose hooked up to your outside faucet. This can trap water in the valve portion of your faucet outside, which can freeze and burst causing a leak and potential damage to your home.

If you plan to leave town or be away from your home or business for an extended period of time, you should always leave the heat set above 55 degrees and have a friend or neighbor check your house/business daily to make sure the heat is sufficient to prevent freezing.

For more information call the North Aurora Water Division @ 630 897-2662

Residential burglar alarm registration

The Police Department reminds all residents who have home burglar alarm systems to please complete an alarm registration form before January 1st, 2018.  If you have any questions about alarm registration, please contact the Police Department Records section at 630-897-8705.  Registration Form

Township Assessors Information and Workshop

The properties within the Village of North Aurora fall under four different Townships: Aurora Township, Batavia Township, Blackberry Township and Sugar Grove Township. Townships are charged with 3 major duties by State Statute: Assessment of real property; Assistance to the indigent, and maintenance of bridges and roads within the township not served by other agencies.

Your Tax Assessor is responsible for maintaining a file for every property located within the township and is required by the state of Illinois to assess these property taxes to uniformly assess properties at a median level of 33 1/3% (one third) of market value. Equitable assessments ensure a fair distribution of the property tax burden among all property owners. Local property taxes pay for such items as village and county services, schools, libraries, park districts, roads, fire and police protection.

The Village has been asked to share the following information for Blackberry Township:
In 2018, Blackberry Township Assessor, Uwe Rotter, will be hosting Taxpayer Workshops for Residents in Blackberry Township. The Workshop will cover the 2-year property tax cycle; how assessments are developed; and the assessment appeal process. The first workshop is scheduled for Tuesday, January 2, 2018 and will be held at the Mill Creek Rejoice Lutheran Church at 7:00 p.m. The February 6, 2018 Workshop will be held at the North Aurora Fire Station #2 at 2201 Tanner Road in North Aurora. Click on the link for a schedule of all workshops that are planned for 2018.

For residents who are NOT in Blackberry Township, those residents can contact their particular Township Assessor with any property tax question they may have. Residents should check their tax bill to determine which Township boundary they are in.

Aurora Township Assessor
Davis R. Offutt CIAO-M
80 North Broadway 2nd Floor
Aurora, IL 60505-3371
Phone: (630) 896-7792
Office Hours: 8:30am - 4:00pm

Batavia Township Assessor
Tammy J. Kavanaugh CIAO
131 Flinn Drive, Suite B
Batavia, IL 60510
Phone: (630) 879-1323
Office Hours: Mon.-Fri. 8:00 a.m. - 4:00 p.m.

Blackberry Township Assessor
Uwe Rotter, Certified Illinois Assessment Official
43W390 Main Street Road
Elburn, IL 60119
Phone: (630) 365-9109
Office Hours: Mon.-Fri. 8:00 a.m. - 4:30 p.m.

Sugar Grove Township Assessor
Laura E. Ross, CIAO
54 Snow Street, P.O. Box 1138
Sugar Grove, IL 60554
Phone: (630) 466-5255
Office Hours: Mon. – Fri. 8:00 a.m. - 4:00 p.m.


Waste Management Holiday Pick-up Information

Waste Management Recognized Holidays - In the event that any of the following holidays fall on a weekday, all refuse, yard-waste, and recyclable collections services on that day, and for the remainder of that week, shall be delayed one day after the recognized holiday. This will generally result in trash collection on Saturday for your regular Friday pick-up. 

The following are the Waste Management RECOGNIZED HOLIDAYS that will affect trash pick-up:


New Years Day 1/1/2018 - Trash pick-up Satruday Jan. 6
Memorial Day 5/28/18 - Trash pick-up Saturday June 2
Independence Day 7/4/18  - Trash pick-up Saturday July 7
Labor Day 9/3/17 - Trash pick-up Saturday Sept. 8
Thanksgiving Day 11/22/18 - Trash pick up Saturday Nov. 24
Christmas Day 12/25/18 - Trash pick up Saturday Dec. 29

All other holidays such as Martin Luther King Day, Presidents Day, Columbus Day, or Veterans Day WILL NOT affect your regular Friday trash pick-up.


Metronet Cable Construction Update

Metronet Cable Company received a non-exclusive local franchise agreement with the Village of North Aurora few months ago to provide cable and internet services. Metronet is continuing with the construction of their infrastructure in areas of North Aurora.  Residents should expect to see a letter from Metronet over the next several months as construction moves forward in different areas of the Village. The letter from Metronet provides answers to some frequently asked questions. A copy of the letter is available by clicking on this link: Metronet Letter

Residents may also see J.U.L.I.E. locate flags on or around your property in the near future as utility services are being located prior to any digging in your area. In order for construction to begin in the utility easement on your property, J.U.L.I.E. markings (flags and paint) will need to be used to mark existing utilities to avoid any conflicts and damage to existing infrastructure. In most cases underground conduit will be installed using a boring process to minimize disturbances to yards. In cases where an area requires a hole to be dug, it is the company’s policy to restore the area within 48 hours. The Village understands that the installation of new infrastructure will be an inconvenience and we appreciate your patience and understanding during this construction.

Metronet will be completing the installation of infrastructure in the area south of Mooseheart Road and north of Oak Street; and east of Randall Road and west of Wildwood. Metronet continues working on their main transport line which will run from east to west across the Village. During this installation, residents will observe construction crews working along Oak Street, Deerpath, and Tanner before continuing west into unincorporated areas. Additionally work is beginning on the east side of town in Pine Creek, Country Club Highland Estates and the south part of Banbury Ridge Estates. Work in this area is projected to extend through February weather permitting. For additional information please visit:

What can YOU do to prevent Storm Water Pollution?

Help Reduce Storm Water Pollution - Water pollution prevention and control measures are critical to improving water quality and reducing the need for costly wastewater and drinking water treatment. Because water pollution can come from many different sources, a variety of pollution prevention and control measures are needed.

Storm water runoff occurs when precipitation from rain or snowmelt flows over impervious surfaces such as driveways, sidewalks and streets, which prevents the runoff from soaking into the ground. Storm water runoff can pick up debris, chemicals, dirt and other pollutants and flow into the storm sewer system or directly into lakes, rivers, ponds and wetlands. When the water in our rivers, lakes, and oceans becomes polluted, the effects can be far reaching. It can endanger wildlife, make our drinking water unsafe and threaten the waters where we swim and fish.

In an attempt to educate the community on ways to prevent the potential for storm water pollution, we ask that residents be aware of the direct links between land activities and storm water/rainfall and snow melt runoff that drains into storm drains and ends up in our rivers and streams.

The following tips can help prevent storm water pollution of our rivers and streams:

• Keep litter, pet wastes, leaves and debris out of street gutters and storm drains—these outlets drain directly to lake, streams, rivers and wetlands.
• Apply lawn and garden chemicals sparingly and according to directions.
• Dispose of used oil, antifreeze, paints and other household chemicals properly—not in storm sewers or drains. 
• Clean up spilled brake fluid, oil, grease and antifreeze. Do not hose them into the street where they can eventually reach local streams and lakes.
• Control soil erosion on your property by planting ground cover and stabilizing erosion-prone areas.
• Have your septic system inspected and pumped, at a minimum every three to five years, so that it operates properly.
• Purchase household detergents and cleaners that are low in phosphorous to reduce the amount of nutrients discharged into our lakes, streams and coastal waters.

Please do your part to eliminate storm water pollution. For more information on hazardous waste disposal and pollution prevention, please call Kane County at 630-208-5118.

Purchase Exchange Location - North Aurora Police Dept.

New Purchase Exchange Location

The parking lot of the North Aurora Police Department is now a purchase exchange location.

A parking space in front of the station, located at 200 S. Lincolnway, on the northwest corner of Rt. 31 & Airport Rd., has been designated as a “Purchase Exchange Location” to give residents a safe location to complete internet sales. The area is well-lit at night and recorded by surveillance cameras 24 hours per day. A sign has been posted to mark the location.

“The North Aurora police want to make a safe and secure place for people to exchange purchases,” said Chief of Police David Fisher. “The parking lot of the police department is a safe location to do so, as police are in and out of the building and the lot is under constant video surveillance,” he said.

The exchange location is available 24 hours per day, seven days per week on a first come, first served basis, though officers won’t be monitoring it in real time. If someone needs assistance, people should ask for an officer at the front desk or use the call box located inside the front entrance to reach dispatch. Call 911 if there is an emergency. Police recommend people use the exchange location during daylight hours.

The North Aurora Police Department recommends using our purchase exchange location whenever you have to meet a stranger to complete a sale. Don’t go alone and don’t go to someone’s home or invite them to yours.

North Aurora Crisis Intervention Team

The North Aurora Police Department has established a Crisis Intervention Team (CIT), which is comprised of officers who have received specialized training to improve responses to people that are mentally challenged, have special needs, or who are in crisis. The team members will take a primary role in responding to calls that involve persons in a crisis situation.
These officers have each received 40 hours of intensive CIT training through the Illinois Law Enforcement Training and Standards Board (ILETSB) on recognizing and addressing individuals in the community who have a mental illness, special needs, or behavioral disability, which will allow them to better assist community members through de-escalation of crisis situations, referrals to counselling agencies or medical providers, and improved communication.

The national CIT training curriculum was developed by the National Alliance on Mental Illness (NAMI), the University of Memphis CIT Center, CIT International, and the International Association of Chiefs of Police. According to NAMI, CIT “teaches a new set of skills . . . the words, approach and body language that convince a person to get help, or defuse a potentially violent encounter.”

The North Aurora Police Department Crisis Intervention Team aims to provide improved services for the mentally challenged & special needs communities by learning about them - for instance, what upsets them, what calms them down, what to say, and what not to say - and providing this information to officers responding to a crisis so that they can use it to de-escalate the situation safely for all involved.

If you or someone you know is suffering from mental illness, or has special needs please contact the North Aurora Police Department at (630) 897-8705 and ask to speak with a CIT officer so they may further explain the services that the team can provide.

Local Business Directory - Free listing for local Businesses in North Aurora

Just a reminder to our local North Aurora businesses: the Village of North Aurora has a Local Business Directory listing on our website.  Local businesses can provide contact information and a link to their business website to be posted free on this Village Business Directory.   

Please contact the Village at 630-897-8228 ext. 224 for further information on getting your business posted on the directory.  It's a free service and provides an opportunity for your business to be advertised free to our residents.  

Check out the Village's Business Directory here: 

Kane County Hoarding Task Force - Information and Assistance

What is hoarding?

"Hoarding is a complex disorder that is made up of three connected problems: 1) collecting too many items, 2) difficulty getting rid of items, and 3) problems with organization. These problems can lead to significant amounts of clutter which can severely limit the use of living spaces, pose safety and/or health risks, and result in significant distress and/or impairment in day-to-day living."  -  International OCD Foundation

North Aurora is a member of the Kane County Hoarding Task Force, which provides individuals, agencies, and organizations with the tools to help with this issue and aims to serve as a clearinghouse of hoarding information and resources in Kane County, Illinois. 

The Kane County Hoarding Task Force was formed in 2014 to create a holistic approach to dealing with hoarding situations in Kane County. Member agencies work together to address all aspects of care, including mental health, senior services, animal control, cleanup and prevention of recidivism. 

If you or someone you know needs help with a hoarding situation or would like more information on resources, Please click on the link at for information and connections for help with the following:

• Animal Welfare Representatives
• Attorneys
• Clean-up/Restoration
• Financial Services
• Government Agencies
• Human Service Agencies

North Aurora - Municipal Task Force Contact
North Aurora Police Dept
Ofc. Robyn Stecklein

North Aurora Community Emergency Response Team (C.E.R.T.)

The North Aurora Community Emergency Response Team (CERT) is part of a national, unique disaster volunteer program operating on the community level since 2014.
Volunteers are educated about disasters that could impact this area, such as tornadoes, floods and accidents.

Both classroom and practical exercises are taught jointly by the North Aurora Police and Fire Departments, and consist of various aspects of disaster response and recovery. The North Aurora Police Department is always looking for volunteers to join C.E.R.T.  

For more information, click this link to download a printable brochure about our program

Overweight / Oversize Permits

Starting April 1st, 2017 the Village of North Aurora will be changing the way we process our overweight/oversize permits. We will be using an online-based permitting system via the website, Once the software is implemented, the older system of processing permits (via fax and/or email) will be discontinued. Any of the old permitting forms submitted after that time will not be accepted and/or approved.

Any company wanting to apply for an overweight/oversize permit in the Village of North Aurora will have to use the Oxcart permitting software. Registration is easy and can be completed on the Oxcart website under the Trucking login/sign up link Once registered, companies will then be able to reap the benefits of the following via Oxcart:

• Access a simple to use online interface for requesting local permits
• Paperless permits downloadable to your computer or any mobile device
• Eliminate tedious paper processes, faxing and phone calls
• Speed the process of permit approvals
• Features an online, interactive mapping solution to assist in route selection
• Online permit approvals pushed to your email inbox
• Provide an easy, online payment system (Credit Card Only – see below)

Processing and Credit Card Fees
In addition to the Village of North Aurora permit fees, Oxcart will require a nominal processing fee for each permit. Oxcart will also assess a credit card fee for each permit processed. Those charges are as follows:

• Visa, MasterCard, Discover, American Express and Diner’s Club – 2.9% of total permitting fee (permit & processing fee combined)
• Plus a $.30 transaction fee for ALL permits

If you have any questions, please contact Sgt. Daniel Cyko or a Records Specialist at the North Aurora Police Department by calling 630-897-8705 or sending an email to

Contact Village Hall

Village of North Aurora
25 East State Street
North Aurora, IL 60542

Driving Directions

Hours: Monday - Friday
8:00 a.m. - 4:30 p.m.

Village Departments

Administration (630) 897-8228 ext. 224
Administration Fax (630) 897-8258
Police (630) 897-8705
Police Fax (630) 897-8700
Finance (630) 897-8228 ext. 225
Community Development (630) 897-1457 ext. 222
Code Enforcement (630) 897-1457 ext. 231
Building and Zoning (630) 897-1457 ext. 259
Public Works (630) 897-8228 ext. 260
Water (630) 897-8228 ext. 223
Fire District (630) 897-9698